FAQ'S

Customer Service

Phone +1 201 777 0668
Email: [email protected]

Press Contact

Global Marketing
Email: support@moratrend.com

Address

Newark, NJ, 07105

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We accept all major credit cards and debit cards. Payments are processed and secured via PayPal, Stripe, and Affirm for Rent-to-Own only. 

  • The “Rent-to-Own” program allows our customers to rent a merchandise for up to 60 days.
  • Purchase an eligible Rent-to-Own item using Affirm installment plan at checkout.
  • You may return the item up to 60 days during the installment plan period.
  • Returned items will automatically stop future payments once received and cleared by MoraTREND.
  • You have up to 60 days after the purchase date to return a Rent-to-Own item.
  • All payments made during a payment plan period are final and non-refundable.
  • To own: Complete the installment plan.
  • Add a Rent-to-Own eligible item to cart and proceed to “Checkout”.  
  • Purchase an eligible Rent-to-Own item using Affirm installment plan at checkout  
  • You may return the rented item up to 60 days during the installment plan period.
  • Returned items will automatically stop future payments once received and cleared by MoraTREND.
  • All payments made during a payment plan period are final and non-refundable
  • Log into your account on moratrend.com and select the order information of the merchandise to return.
  • Select the “Return” button and fill the prompt form.
  • You’ll receive an email from MoraTREND with a free return shipping parcel and additional information.
  • Once the item has been received by MoraTREND and cleared against the return policy, your rental will be cancelled.  
  • For returned item that does not meet the return policy, reparation fees will be charged against the customer’s account.
  • All payments made during a payment plan period are final and non-refundable

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