FAQS

 +1 (201) 777-0668 [email protected]

 Headquarter: Watchung, New Jersey, USA

 Free shipping on
all U.S. orders 

 Customer Service
24/7 support.

How to Register for Newsletter?

Enter your email in our subscription box at the bottom of the homepage to receive sales alert, promotions, and discount details.

How to Unsubscribe from Newsletter?

At the bottom of MoraTREND newsletter page, click Unsubscribe or Change preferences.

What are the acceptable Payment Methods?

We accept all major credit cards and debit cards. Payments are processed and secured via PayPal or PayPal account.

What is the Rent Program?

The Rent program allows our customers to trial a merchandise for two (2) weeks at a term. The rent term will automatically renew at the end of each term until the merchandise is returned or fully paid off.

How to Rent a Merchandise?

On the merchandise page, select the “Rent” option as the “Purchase type”. Add merchandise to cart and proceed to “Checkout”. The rent program will allow you to trial the merchandise for two (2) weeks at a time. The rent terms will automatically renew at the end of each terms until the merchandise is returned or fully paid off.

How to Return a Rented Merchandise?

Log into your account on moratrend.com and select the order of the merchandise to return. Select the “Return” button and fill the prompt form. You’ll receive an email from MoraTREND with a free return shipping parcel and additional information. Once the merchandise has been received by MoraTREND and cleared against the return policy, your rent term will be cancelled and any overcharge will be refunded to the customer. For products that does not meet the return policy, reparation fees may be charged against the customer’s account.

All rent payments are final, non-refundable, and cannot be returned for a complimentary exchange or refund.

What is the Payment Plan Program?

The payment plan will allow you to pay interest-free installment payments bi-weekly. The number of payments for each product has already been pre-determined. You can see how many payments you will be making for that product in the small description under the purchase type menu.

How to select the Payment Plan option for purchasing?

On the merchandise page, select the “Payment Plan” option as the “Purchase type”. Add merchandise to cart and proceed to “Checkout”.

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